Company Overview
","infoBlock":{"title":"Chief Telecom is a major telecommunications provider in Taiwan, offering high-performance data centre services, network solutions, and cloud services. Its Taipei Internet Exchange (TPIX) is one of the largest in Asia, connecting businesses and internet service providers (ISPs) across the region. Chief Telecom plays a key role in ensuring Taiwan’s status as a digital hub, delivering robust connectivity and innovative services to businesses in Taiwan and beyond.
","description":[{"title":null,"id":0}]},"table":[{"text":null,"description":null,"id":0}]},"challenge":{"title":"Challenge","subtitle":null,"text_content":"As Taiwan grows into a global technology hub with one of the highest internet penetration rates in Asia, businesses face an increasing threat of cyberattacks, especially Distributed Denial of Service (DDoS) attacks. Taiwan’s position as a key gateway for Asia-Pacific internet traffic also increases its exposure to cybersecurity risks. Chief Telecom sought a solution that could provide customers with enhanced DDoS protection, ensuring uninterrupted and secure network services, which are critical for Taiwan’s data-driven economy and high-tech industries.
"},"solution":{"title":"Solution","text_title":null,"text_content":"To address these challenges, Chief Telecom partnered with RETN, a leading global network services provider, to leverage RETN’s newly launched DDoS mitigation platform. The solution integrates RETN’s advanced DDoS mitigation technology with Chief Telecom’s strong IP Transit services customer portfolio, offering Chief Telecom’s customers protection against evolving cyber threats while maintaining high-quality, resilient internet connectivity. RETN’s platform provides automated threat detection and mitigation, leveraging machine learning to detect malicious traffic before it reaches the network, ensuring uninterrupted service even during large-scale cyberattacks.
In addition, the solution benefits from RETN’s extensive global network, which connects Europe and Asia, making Taiwan a crucial point in this intercontinental link. The partnership ensures that Chief Telecom can offer businesses in Taiwan robust security features, including volumetric attack protection, application layer defence, and protocol attack mitigation, all supported by a 24/7 Security Operations Centre (SOC) and real-time alerts.
"},"quotes":[{"name":"Mr. Tim Chiang","rank":"Vice President of Chief Telecom","title":null,"description":"“By partnering with RETN, we are empowering our customers in Taiwan with world-class DDoS protection and resilient network connectivity. This collaboration ensures that businesses can operate without fear of downtime, even in the face of the most sophisticated cyber threats.”
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