Join RETN
RETN Group employs over 200 people in offices across Europe and Asia. It’s these people – their talents, their skills and their passion – that are behind our success, reliability and growth.
Joining RETN means joining a group of like-minded individuals – like-minded individuals who together make up a strong, passionate team. It’s a great chance to develop professionally in a friendly environment where you can gain new knowledge and experience as well as build long-lasting relationships based on sincerity and respect.
To succeed at RETN, you’ll need to be proactive and ambitious. But, most importantly, you’ll need the desire to grow and achieve exceptional results. If you can add to that the ability to work autonomously, as well as part of a strong team, then there’s no limit to how far you could go.
We’re always looking for bright, ambitious people to join our growing team. So, even if you can’t find a vacancy that suits you right now, we’d be happy to take a look at your CV.
Customer Support Specialist in Riga, RETN Baltic SIA
Key Responsibilities:
• Control of electronic communications services contracts documentation;
• Work with billing system: apropos entry of information about customers, contracts, connections, tariff changes, etc., register incoming payments, preparation of service bills;
• Invoicing and control, preparation of detailed reports, inspection and dispatch to customers;
• Debtor control;
• Processing customer requests for service bills;
• Providing outgoing billing adjustments.
Key Requirements:
• Higher or incomplete higher (final year student) education (preferably in a finance/accounting field);
• Experience in the field of telecommunications (great advantage);
• Experience in working with billing systems (great advantage);
• Good MS Office user skills and knowledge;
• Customer-oriented, active person with knowledge of business etiquette;
• Strong personal drive for ensuring success with a proactive focus;
• Good Russian and English language skills verbally and in writing.
We offer:
• Work in a large, stable, successful international company, in a professional and friendly team;
• Pay depending on the results of the negotiations;
• Internal training, opportunities for professional and career development;
Type of employment:
Full time, full day.
Address:
A. Deglava str. 73, Riga, LV-1082
Field Engineer, RETN GmbH, Frankfurt
Key Responsibilities:
• Perform hardware installations of network related equipment
• Install and test cabling required for the activation of the RETN services
• Administratively process work orders in the RETN network systems
• Proactively manage H&S issues on a daily basis
• Troubleshoot networking/internet working problems in a methodical and timely approach
• Communicate technical related activities with customers and vendors
• Perform routine checks on preventive maintenance on the gateway related facility systems/M & E Equipment/Fiber optic cables
• Posses the ability to manage operational issues whilst ensuring always meets customer expectations
• In addition to daily installation activities the role will be accountable to: Provide regular progress updates to work flow management systems Complete/Update/Verify design and Network Inventory Systems Carry out site Surveys and Audits Create Permits to Work Contractor and Customer Supervision/Escort
• Technicians will be required to undertake administrative duties, including access control and inventory management on a regular basis to ensure the continued successful operation of the network facility
We require:
• Education Level: University or vocational college
• Field Of Study: Telecommunications, Electronic Engineering, Computer Science or related fields
• A combination of education and experience is acceptable: Yes
• Experience of working in the Telecommunications / Data Communications field
• Ability to learn quickly and pick up new technologies
• Working knowledge of standard telecommunications wiring practices and associated hardware
• Knowledge of installation, testing and turn-up of Digital Cross Connects, SDH, DWDM and IP equipment
• Knowledge of colocation facilities would be preferable but not essential
• Must speak German and English to a higher standard, Russian would be beneficial
• Driving license
We offer:
• Working hours: Monday – Friday: 09:00 till 18:00
• Office location: RETN GmbH, Kleyerstraße 75-87, D-60326 Frankfurt am Main
Technical Support Engineer, JSC «RetnNet» Saint-Petersburg Branch
Responsibilities will include but are not limited to:
• Transport Network monitoring;
• Receiving and processing customer enquiries regarding the operability of services provided;
• Resolving ongoing technical issues or escalating them to related engineer;
• Records management, collection and collation of statistical data.
Skills and Qualifications required:
• Candidates with similar job experience of six months and more will be a priority;
• Undergraduate or graduate candidates are preferred;
• Strong understanding of OSI model, TCP/IP protocol suite, Ethernet technologies, IP protocol;
• Knowledge of network equipment such as hub, router, switch;
• Understanding of STP, RIP, OSPF, protocols, DNS system, experience in dealing with *nix-systems will be an advantage;
• Intermediate level of English with technical background;
• The desire and motivation to grow and develop within this professional area is essential.
Terms and conditions of employment:
• Career in a stable international company;
• Salary: 30 000 RUB + extra pay for night shifts and work during public holidays + bonuses after the probation period;
• Shift schedule: 2 day shifts/2 days off/2 night shifts/ 2 days off (12 hours per shift);
• Quarterly bonuses (with correlation to company performance);
• Financial assistance programs;
• Temporary disability allowance;
• Career and financial growth development;
• Great opportunities for professional development, learning and training;
• Suitable to combine with the last year of university studies;
• Professional team and friendly atmosphere;
• Corporate events;
• Modern office just a short walk from the “Obvodny Kanal” metro station.
Sales Manager, RETN Baltic AS
Typical tasks are:
•conducting sales activity by selling services and products
•making new contacts and collaborations, finding long-term customers
•managing customer database and making business proposals
•working closely with other departments/organisations and collaborating with other staff
• business trips
Requirements:
• higher or applied higher education
• work experience in sales
• ability to operate multiple Windows based software applications (CRMs, SAP)
• English – high level, Estonian – high level, (Finnish and Russian)
• knowledge of telecommunications industry is an advantage
• good teamwork and communications skills
• driving license
We offer you:
• flexible, creative and exciting work in international environment
• friendly atmosphere
• travel opportunities
• competitive salary
• phone, laptop
Full time job, (RETN office in Tallinn)
For additional information and to submit your CV please contact Julia Školjar, skoljar@retn.net.
Please apply with CV in English.
Sales Manager in Riga, RETN Baltic SIA
Key responsibilities:
• Searching and attracting new clients;
• Conducting negotiations at the level of top managers;
• Cold calls, presentations, business correspondence;
• Individual Sales plan fulfilmentж;
• Work in the CRM system;
• Preparation of reports on the results of work.
Key Requirements:
• Higher or incomplete higher education (advantage is given to specializations in the fields of: IT, telecom, engineering or business management);
• Proven experience of successful work in a similar position (experience in telecommunications and B2B segment is an advantage);
• Customer search and development skills;
• Knowledge of the basics of sales techniques, experience in conducting negotiations;
• Excellent communication skills;
• Literate oral and written speech (Latvian and Russian languages);
• Knowledge of the English language (Intermediate level) is a significant advantage;
• Experienced PC user (Word, Excel, PowerPoint, Outlook);
• Perseverance, commitment, result-oriented;
• Active life position and desire to develop professional in sales.
We offer:
• Work in a large, stable, successful international company, in a professional and friendly team;
• Opportunities for professional and career development;
• Business trips on the territory of Latvia and abroad;
• Trainings, participation in thematic exhibitions and conferences;
• Remuneration: salary + bonuses based on KPI performance.
Type of employment:
Full time, full day.
Address:
A. Deglava str. 73, Riga, LV-1082
Junior NOC Engineer in Riga, RETN Baltic SIA
Key responsibilities include, but are not limited to:
• Monitoring of Transport Network;
• Receiving and processing customer enquiries regarding service support and operability performance;
• Resolving ongoing technical issues or escalating them to an engineer in charge;
• Records management, collection and collation of statistic data.
Skills and Qualifications required:
• Undergraduate or graduate degree candidates are preferred;
• Good understanding of OSI model, TCP/IP protocol suite, Ethernet technologies, IP protocol;
• Knowledge of network equipment such as hub, router, switch;
• Understanding of STP, RIP, OSPF, protocols, DNS system, experience in dealing with *nix-systems will be an advantage;
• Intermediate level of English, Russian and Latvian languages with a technical background;
• Desire and motivation to grow and develop within this professional area is essential.
Terms and conditions of employment:
• Work experience is not required;
• Possibility to build a career path in a stable international company;
• Fixed salary + extra pay for night shifts and work during public holidays + bonuses after the probation period;
• Shift schedule: 2 day shifts/2 days off/2 night shifts/ 2 days off (12 hours per shift);
• Great opportunities for professional development, learning and training;
• Communication and exchange of experience with foreign colleagues;
• Possibility to combine with studies in the final year at university;
• Professional team and friendly atmosphere;
• Corporate events throughout the year;
• Modern office with private parking;
• Possible business trips.