Cases & Testimonials

ERGO is one of the leading insurance groups in the Baltic countries offering non-life, life and health insurance. Over 650 thousand customers in the Baltic countries trust in the services provided by ERGO Group, its expertise and financial stability. ERGO faced the task of connecting their Baltic offices with Cloud infrastructure in Western Europe. They needed to ensure reliable and secure connectivity between locations. Following a recommendation from the Cloud provider team, ERGO approached RETN. After considering several proposed options, they chose RETN's solution - VPN (Virtual Private Network). The RETN team demonstrated a high level of professionalism and met all promised deadlines, significantly improving internal communications, with better connectivity and therefore better results for customers.

Girts Apinis, IT Maintenance team lead in ERGO Baltics said, "We are very satisfied with the results and are glad we chose RETN. We sincerely thank RETN for their work and support, especially our commercial representative, Alexander Gimanov, who not only promptly took up our request and organised the project work between ERGO and RETN but also demonstrated a client-oriented approach and a deep understanding of our needs. The results exceeded our expectations, and we are happy to recommend RETN as a reliable partner in the telecommunications field."

RETN has been working with ELKO since 2018 providing the company with numerous services.

«We have separate data centres to provide redundancy and use it as a backup site, the connectivity is provided by the RETN network, guaranteeing an extra layer of speed and protection. What we love about being a partner of RETN is that the company has highly professional staff, who provide clear answers to any questions. Whenever we have a project or we want to make a new line or connection, it’s easy to get information about the way it will be done and the time it will take. Also, what’s the most important about RETN is their support system, which is very responsive and always available for its customers. So, whatever problems we encounter – they are usually solved quickly by RETN» – Māris Jansons, IT Infrastructure Governance Unit Manager at ELKO Group.

The ELKO Group is one of the region’s largest distributors of IT and consumer electronics products and solutions, representing 400 IT manufacturers. The company provides a wide range of products and services to more than 10 000 retailers, local computer manufacturers, system integrators, and enterprises within various sectors in more than 30 countries across Europe and Central Asia. The Group’s turnover in 2019 amounted to USD 1 883 million (EUR 1 682 million).

ACTUS is a privately held company in Wroclaw, which operates in the telecommunications sector. The company works both with small and big businesses, providing them with high-quality IT services and telecommunications.

Comment of Jacek Fijalkowski, CEO of ACTUS: «RETN Poland Sp. z o. o. gains customers who pay attention to the balance of price and quality. You can safely choose this company because their offers have the most competitive rates on the market. By entrusting tasks to employees of this company, we minimize the risk of failure. It is impossible not to mention the efforts of RETN to ensure its services have the best quality – and we highly appreciate it. The company’s offer is always explicit and wide enough to meet the customer’s needs without any problems. The high level of the company’s activities is visible in the ongoing support – another thing, which places RETN among the top-class specialist is also its exceptionally high level of technical support»

Giveme.Cloud is a Poland-based company that provides high-quality IT solutions for customers in Central and Eastern Europe.

Testimonial of Vitaly Lemets, CEO of Giveme.Cloud: «RETN was recommended to us by our colleagues, who are working with the company in Warsaw. We needed to connect two venues in Amsterdam and Warsaw since our customers provide their services in CIS countries we decided to choose RETN for its impressive network presence in the region. We are satisfied with our choice. All services are stable, the number of complaints regarding connectivity decreased sharply. We appreciate RETN for its flexibility, for the ability to fulfill our redundancy and peak loads in burst mode requirements. RETN provides us with the needed redundancy, which ensures our services workingsmoothly. We highly value the speed of reaction and involvement of the RETN team while dealing with any questions, even the smallest ones.»

This week we are happy to share some news from our Italian entity. Internet service provider Level7 has been on the market since late 2010, providing Internet services across Italy, including Sicilian region for the past 11 years. The carrier started working with RETN in April 2021.

Paolo di Francesco, director of Level7:

«As a company presented in various exchanges (MIX/NAMEX), we know the international IP transit market pretty well. That is why, when choosing a provider, we immediately thought about RETN. We needed to connect our customers to the rest of the Internet network, especially to Northern and Eastern Europe and RETN is the company, which is well-presented internationally and has a strong footprint in our regions of interest. We have been working with RETN since April 30th, 2021, and for now, we only buy IP Transit. However, we have already been impressed by RETN’s response to our personalized needs and flexibility in the company’s commercial offer»