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Silpo Food Transforms its Retail Connectivity with RETN

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Company Overview

Silpo Food is one of the largest food supermarket chains in Ukraine and a flagship business of Fozzy Group. As of February 2025, the chain operates 312 supermarkets throughout Ukraine, and plays a critical role in delivering high-quality grocery and household goods to millions of guests. The company has built a strong brand presence and loyal guest base, driven by its extensive product range, advanced supply chain management, and commitment to seamless service across multiple locations.

Challenge

Silpo Food required a network services provider to support real-time inventory management, faster transactions, and efficient data management across its locations. Ensuring stable and reliable high-speed connectivity across multiple stores was a critical requirement, as even minor disruptions could impact transaction processing and overall operational efficiency. Additionally, minimising downtime and ensuring redundancy through consolidated cloud access and network service providers was essential to maintain business continuity and a superior guest experience.

Solution

Silpo Food partnered with RETN to enhance its network infrastructure and ensure reliable connectivity. RETN provided high-performance cloud services, including multiple hosted connections, linking major DCs in Frankfurt and facilitating secure integration between cloud platforms such as IBM, AWS, and Azure. A network solution was designed to integrate seamlessly with Silpo Food’s existing infrastructure, providing a scalable and secure solution to meet growing data demands. By leveraging RETN’s network, Silpo Food achieved custom-built, high-speed connectivity with redundancy through multiple routes, resulting in a 30% increase in network performance and a 20% reduction in latency. These improvements also translated into a 25% boost in data transfer speeds and a 15% reduction in network expenditures. Additionally, the enhanced infrastructure strengthened Silpo Food’s cybersecurity resilience, providing a more secure and efficient operational environment.

Artem Bairak

Project Manager / Middle Network Engineer, LLC Silpo Food

“Working with RETN has transformed our connectivity, significantly enhancing our operational efficiency and service delivery. The reliable and fast network services have set a new benchmark for our industry standards.”

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