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Company Overview
TBISS Ltd, based in Bulgaria, specialises in providing Corporate Internet services and comprehensive IT support known as ‘Corporate IP Transit’ to businesses that require high levels of Internet bandwidth, superior quality, flexibility, and dedicated support.
TBISS required superior network stability and high-availability bandwidth at Points of Presence (PoPs), along with a need for transparency regarding any potential service issues. They required an NSP capable of providing technical flexibility, diversity of network prefixes, and predictability in service and pricing. As TBISS serves businesses with significant Internet bandwidth needs, it was critical to partner with a provider who could help establish and maintain a strong presence at major European Internet Exchange Points (IXs) such as LINX, DE-CIX, and AMS-IX.
RETN provided TBISS with a Remote IX bundle along with IP transit services, which met their need for technical flexibility and helped them achieve a critical business goal: establishing a presence at major European IXs. The solution was tailored to allow TBISS to manage traffic across different PoPs effectively, ensuring diversity and resilience in their network. RETN also provided transparent communication and predictability in service, which were essential for maintaining TBISS's high standards of service quality. This resulted in 20% client growth of foreign companies with branches in Bulgaria.
"From our first interaction with RETN, it was clear they understood our unique needs and challenges. They didn’t just offer a standard package; they took the time to understand our business and tailored their solution to fit our exact requirements. Unlike other providers who stick to rigid corporate protocols, RETN built a partnership with us based on flexibility and mutual trust. Personal relations instead of corporate ones make the difference between RETN and most other companies."
