/by Global Carrier Awards 2019 for TRANSKZ project

/by Ukrainian Telecom Awards, for RETN FUE project

Certificates and awards

Modern Slavery Act Statement

Certification for compliance with the PCI Level 1 standard

ISO/IEC 27001:2017_2021 quality management system certification

Acceptable Use Policy (AUP)

Acceptable Use Policy

Foundation

Crossing borders

Getting stronger: redundancy of the core DWDM ring

Exploring new destinations

Strengthening presence in Europe and Asia

The Eurasian Network of Choice

A leading international  data network platform with a unique capability to connect Europe and Asia on one network

who we are

Our flagship principles are transparency, flexibility and expertise which we successfully apply in our daily communication with customers.

We are one of the biggest data communications networks in the world, however we stayed local and attuned to the regional and specific needs of our customers.

Solutions

Products

Customer-driven product portfolio with engineering-focused approach

Easy and reliable access to territories on demand

All offices

Support

Building on the future of digital communication

MISSION & VALUES

We offer protected and reliable connectivity solutions across multiple locations to customers worldwide. We take our customers business to the next stage of digital connectivity with our unrivalled approach and expertise.

The RETN Group is headquartered in the UK (RETN Capital Ltd, registration number 6967555) and is a private, independently owned company.

We pride ourselves on operating our own directly-controlled unique Eurasian network infrastructure enabling companies to fast-track their business growth into various territories, overcoming cultural difficulties.

ABOUT US

Change the way you connect your business

Meet some of the team members standing behind the core values and success of RETN

Our team

RZ NRW needed a reliable global <a href="https://retn.net/services/internet-services/" rel="noopener noreferrer" target="_blank">IP Transit</a> provider which could provide service with premium SLA and acceptable price points at their chosen interconnection sites. To find the best solution, an RFP was issued in 2019 and RETN proved to be amongst the best options and following further intense evaluation was nominated as a winning bidder as part of a multi-home topology.

Challenge

IP transit from RETN enhanced the quality of Internet access for the company.

The official IT service provider was founded in 1957 and since then the company has taken charge of developing applications for tax assessment, audit services, and enforcement for the federal states’ financial administrations.

RZ NRW is also responsible for the pioneering introduction of the electronic income tax card.

Rechenzentrum der Finanzverwaltung des Landes Nordrhein-Westfalen (RZ NRW) – is the IT authority in the department of the Ministry of Finances of North Rhine-Westphalia.

Germany, Düsseldorf– Derendorf, North Rhine-Westphalia

Company overview

“We felt that RETN is a flexible partner, who is always ready for cooperation, and their attitude and approach to our special requirements proves it. I must admit, that in terms of communication style, it is always a pleasure to work with RETN’s team, because they are always ready to respond on our requests quickly and professionally. Another advantage of collaboration with RETN is that they speak German and understand the local business culture. Regarding the technical part, I want to mention, that we always receive clear and simple technical coordination, professional support with BGP setup and as well high quality of IPT services.”

Axel Schemberg

– Access to one of the most valuable IP Transit Providers in the market – Extended Global connectivity – Comprehensive BGP Communities– Advanced Route Leaks prevention with RPKI Origin Validation– Wide choice of DDoS Protection Solutions – Experienced and Support Team

RETN’s extended footprint, global connectivity, and strong localized peering relationships all proved valuable in the successful bid, enhancing the quality of the internet access received by RZ NRW.

Solution

RZ NRW chooses RETN for IP Transit

Covid-19 brought a lot of challenges to most industries, with the events industry one of the most heavily affected.

All of the elements which in normal times are constants; location, date, time etc suddenly became potential variables. Factoring in these variables became an essential part of planning, even for remote access provided by broadcast services.&nbsp;The Ice Hockey World Cup 2021 was not an exception, showing that planning and partner choice count.&nbsp;VIDI came to RETN to be a reliable partner in Latvia to organize the live broadcast of that competition, which took place in Riga from 21 of May to 6 of June 2021.

Working under tight deadlines: complex connectivity solution from RETN for the live broadcast of international championship.

The company supports its clients worldwide in the field of converging broadcast and telecommunication technologies for events and for permanent networks.

VIDI broadcasted events such as: Ice Hockey World Cup 2021 in Latvia, various Wintersports Events from Oberhof and Oberstdorf in 2020/21, Rugby WM 2019 in Japan, Soccer World Cup 2018 in Russia, Women’s Soccer World Cup 2019 in France and many others.

VIDI (vidi.eu) – is a global independent service provider with more than thirty-five years of experience in professional live TV broadcast services.

worldwide, headquartered in Darmstadt, Germany

18 people in the core team plus freelancers worldwide

“We know how challenging the event business can be, though we are happy to have a stable and strong partner like RETN to deal with such complex projects. Last but not least, we appreciate the technical skills and excellence of the team on site, being available at any time supporting the setup and changes with their local knowledge and experience.”

Karsten Winterberg

«We are very much satisfied with RETN’s speed in delivery, the customer focus, the willingness and flexibility to react on changes announced last minute.»

“Working with VIDI means that we as RETN have to deliver a quality of service beyond typical standards with a highly consistent service quality. I’m delighted that we met VIDI’s and their customers’ expectations.”

Mario Kohl

«We knew from our initial conversations that VIDI would request our full technical support at the Event venue. »

The main goal was to provide 100% stable connectivity for the live broadcast. There were very challenging delivery terms, exacerbated by the last-minute changes on the venue side. The RETN local team excelled and demonstrated their flexibility by supporting the changed customer venue – migrating all equipment from the Riga Arena to the alternative location, the Olympic Centre TV compound. This was done on a weekend, performing reconfiguration and testing of services over night.Live broadcasting of Ice Hockey World Cup 2021 lasted for 2 weeks and was broadcast without interruption or quality issues thanks to the network services from RETN.

RETN provided a complex solution for the customer, including redundant long haul wavelengths services from Riga to Frankfurt and Riga to London as well as fully monitored last miles to the event facilities.

VIDI.eu Ice Hockey World Cup in Latvia 21.05. – 06.06.2021

Cybersecurity is one of the top priorities for Ciklum, DDoS protection being crucial. The company also wanted to deal with a Tier 1 provider and had quick and reliable service from one carrier.

Tier 1 network Internet connection and DDoS protection bundle for a global digital solutions player.

Ciklum is a global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world.

The company is headquartered in London and has software development centres and branch offices in the United States, Spain, Switzerland, Denmark, Israel, Poland, Ukraine, Belarus, UAE, and Pakistan.

RETN has a reputation of one of the most credible Tier 1 providers, that is why we decided to work with the company as our network service provider. I can easily&nbsp;list&nbsp;several&nbsp;most important features&nbsp;that&nbsp;we highly respect in the approach of RETN: fast support, transparency, ability to listen and to fulfil customers’ requests and needs

Andrey Kosovay

RETN provided services and solutions which allowed Ciklum customers to have stable, secure and reliable connectivity. Cooperation with RETN ensured the lowest RTT of interconnection at all Ukraine-based offices, and uninterrupted access to the online resources of Ciklum, particularly important whilst many of their employees are working from home.To ensure a high level of cyber security for Ciklum, RETN DDoS Protection Services were deployed. Designed to protect customers from various types of DDoS attacks, they give the client a set of tools to allow proactive monitoring and mitigation, including industry-leading Arbor Netscout solutions, to help to identify and discard malicious traffic before reaching the customer’s network.

RETN provides internet and security services to CIKLUM

network-map

The RETN team is attending International Telecoms Week 2022 (ITW) in Washington from 9-12 May 2022.

The RETN team is attending International Telecoms Week 2022 (ITW) in Washington from 9-12 May 2022. During the conference, we will share information about our impressive network and plans for enriching it also we will talk about our products and solutions. Last but not least, we will meet with our current and future partners and customers. The ITW is one of the world’s largest gatherings of global executives from across the telecoms and ICT Infrastructure ecosystem. It is an important event for those who are enabling and pioneering the future of communication.&nbsp; Haven’t booked the meeting with the RETN team? Send us an email at <a href="mailto:market@retn.net" rel="noopener noreferrer" target="_blank" style="color: rgb(220, 161, 13);">market@retn.net</a> - we will arrange everything. See you at the ITW conference! RETN team.

RETN at International Telecoms Week 2022

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The RETN team is attending Peering Days in Athens 2022, the event will be from 26th to 28th of April 2022.

The RETN team is attending Peering Days in Athens 2022, the event will be from 26th to 28th of April 2022. During the event, we will have a chance to meet the best network engineers, peering coordinators, and cloud administrators to exchange experience and to learn about the latest market trends and demands.&nbsp;Hristo Lazarov, Senior Sales Manager at RETN: “I am looking forward to see lots of interesting presentations during the conference. I think that Peering Days in Athens will be a great opportunity for us to understand the needs of the Greek market to enhance RETN’s image as a significant player and partner of choice in CEE.”Peering Days Athens 2022 is the largest international peering conference of experts directed at network engineers, peering coordinators, internet providers, cloud administrators, and data centre operators in the Central and Eastern European Region.Haven’t booked a meeting with the RETN team? Send email directly to Hristo Lazarov, Senior Sales Manager at RETN&nbsp;hlazarov@retn.net&nbsp;- he will arrange everything.

RETN at Peering Days in Athens 2022

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As a part of a strategic collaboration between RETN and VSIX, the first joint&nbsp;event&nbsp;was held on the 29th of March at the VSIX campus.&nbsp;VSIX is not only the North East’s Neutral Access point in Italy but also the University Centre for Connectivity and Territorial Services of the University of Padua. That is why its infrastructure also supports the research and development of technological and digital innovation projects.&nbsp;&nbsp;More than 15 representatives of Italy-based wholesale companies participated in the first joint event of RETN and VSIX to learn about the RETN network, products, and solutions, the presentation was held by Alberto Naso, Key Account Manager of RETN in Italy.&nbsp;

The first joint event of RETN and VSIX

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London, November 24, 2021 - International network service provider RETN announces new upgrades of its award-winning solution – TRANSKZ.

London, November 24, 2021 - International network service provider RETN announces new upgrades of its award-winning solution – TRANSKZ. It is an innovative express gateway linking Europe and Asia on a single, homogenous, fully owned and operated terrestrial DWDM system. The system provides a guaranteed SLA of 99.9% for layer 1 services and 99.95% for layer 2 with measured uptime &gt;99.92%.&nbsp;“Today we announce a deployment of the extension of TRANSKZ in Asia – new route Dostyk - Beijing. TRANSKZ – “Project of the Year – Terrestrial” named by Global Carrier Awards in 2019, has been constantly improved since then: increasing redundancy, expanding capacity, and optimizing network design. In addition to the new routes, RETN is increasing accessibility to TransKZ in Asia, Europe, and Russia by opening new PoPs along the route. With this new PoP in Beijing enterprises can accelerate the performance of their WAN linking their locations in Europe and Russia with those in Beijing directly and securely” – comments Tony O’Sullivan, RETN CEO. The new route Dostyk – Beijing allows RETN to provide services with much lower latencies and greatly improved performance between Europe and mainland China: The route has a round-trip time of 112.08&nbsp;ms and the industry leading TransKZ SLAs. With TRANSKZ you are getting unique terrestrial connectivity from any point on the RETN network in Europe into: Hong Kong, Beijing, Shanghai, Kazakhstan, Uzbekistan, Kyrgyzstan all delivered with full protection, the lowest MTTR, the highest uptime.About RETNRETN is one of the fastest growing independent Eurasian providers of IP transit and enterprise communications services, with unique resources to connect Europe and Asia. Distinctive features of RETN network are its own international fiber network - circa 800 points of presence and a network length of 120 447 km, running on recognised equipment vendors such as Infinera, Juniper and Ciena. RETN’s unique solution to connect Europe and Asia is built on its own homogenous DWDM and IP/MPLS Network Platform and widely branched land routes, passing through Western Europe, Eastern Europe, Russia and Kazakhstan to the border with China and further onwards into South East Asia. RETN provides telecommunication services throughout its Eurasian network with short lead times, industry leading uptimes, and multiple layers of redundancy for its 1500 customers.

London, November 24, 2021 - International network service provider RETN announces new upgrades of its award-winning solution – TRANSKZ.

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RETN strengthens positions in Asia: new route Dostyk - Beijing

The Eurasian Network

Benefits

Secure and reliable connection wherever you are

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RETN Managed Global Private Network is a comprehensive solution to offer secure, private and reliable connectivity between all your offices, manufacturing, distribution and retail locations wherever they are.

Network Map

Check our list of 800 Pops on-net worldwide

Points of presence

Useful links

Contacts

With the rapid growth of your business, it is crucial you have a reliable and real-time network between your offices, facilities and different data centers.

Solution Overview

RETN will help you design the best way to meet your business needs, and create a personalized comprehensive solution.

Integrate them with RETN’s Cloud Connect service to all major global cloud providers for seamless access to storage and compute, whether you follow an on-site, cloud or hybrid solution, we can help.

LMoIP, L2, L3 VPN

Ethernet backbone services - fast and secure consolidation of customer’s remote LANs and/or devices by means of logically distributed bandwidth between customer’s nodes across the RETN network’s infrastructure.

Dedicated private connections to major cloud service providers enabling you to take benefit of the latest cloud computing technologies in a simple and efficient manner from any of the RETN PoPs.

Related products

The world has moved on. Even businesses who have been trading for over a century are finding new ways of doing business, interacting with their customers and reaching new markets. The problem is their network providers haven’t moved on, stuck in an old world where the customer has to put up with poor network speeds, unreliable connectivity, non-existent customer service when things go wrong and seemingly no escape from interminable contracts.

Use a network where the customer comes first. We will help you build and manage your network wherever you are, with whatever you need to grow your business. Today’s businesses are all about secure and reliable connectivity. While your business grows you will need different resources, applications and network flexibility as your business adapts to an ever-changing world. Trust the industry experts on your digital transformation.

Overview

Managed Global Private Network

If your business is stretched geographically it is important that your connectivity is not time-zonedependent. Our Managed Global Private Network solution offers secure and privateconnectivity at 800+ locations all over the world.

The RETN network architecture providesmultiple levels of redundancy, built upon our own network, fully managed by our expert in-houseengineering team, available 24/7.

Trust a global expert

Managed Global Private Network solution ensures future scalability for your business. TheRETN network offers bandwidths up to 100Gbps using the latest optical transport and IPtechnologies from Infinera, Ciena and Juniper and is accessible via our 800+ Points of presence. Access is not an issue if you are not present where we are.

We can reach yourlocations using traditional fiber connectivity or using our Last Mile over IP (LMoIP) technology, wecan provide access from remote sites in a matter of days, either as a permanent or a temporarysolution whilst waiting for fiber provision. Whatever size you are, you can enhance and improveyour business and its processes. RETN’s multiple redundancy solutions and high capacityservices, allow uninterrupted, future proofed communication.

Prepare for future growth

Enter the new era of digital transformation without the fear of exposing your business. Transportyour data in a secure and safe way over dedicated, private channels.

The RETN IP network isbuilt to deflect even the largest DDoS attacks using our DDoS protection systems, ensuring yourprivate channels don’t get squeezed out.

Security

With RETN’s Managed Global Private Network you will save time, hastle and resources on yourown equipment and setups.

RETN have built a reputation on fast, consistent service provision,it’s easy when it’s your own network! Our new LMoIP technology allows us to extend this serviceto your location, wherever you are.

Fast Provision

No nasty surprises, we believe in easy to understand, fair pricing for industry leading services. Nomore paying for the fast lane.

On-time & in budget 

What do you get?

A wide selection of wholesale services and tools for global IP routing

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Check our list of 800 Pops on-net worldwide

These are all paramount goals for any Service Provider or up and coming OTT.

RETN offers all of that, providing advice and blended solutions based upon our years of experience building our business the same way.

Whereas most providers will automatically try to push a pure IP Transit solution, having a reliable upstream provider works most effectively when combined with maximising peering connectivity and relationships, being present at core locations for reachability, and being protected from DDoS attacks to avoid congestion and outages.

RETN understands what it takes to grow from a small Service Provider to a bigger one, keeping quality as a priority in order to best serve the customer.

Years of experience walking the same path brought us an understanding of what is required to succeed.

Remote access to the leading international Internet Exchange Platforms (AMS-IX, DE-CIX, Netnod, MSK-IX etc.) from any of the RETN PoPs across our extensive network.

The RETN DDoS Protection suite is a security service designed to protect you from various
types of DDoS attacks.

BGP Solutions

Fast and reliable connectivity to the Global Internet from a large number of locations worldwide
through a single Autonomous Number, AS9002.

Combining excellent peering relationships,
along with premium upstream providers for redundancy, our IP transit service is engineered to
provide great performance, with a strong peering policy, and enhanced security through the
implementation of RPKI Origin Validation and Pamir DDoS protection across the whole network.

IP Transit

Extend your reach with peering connections away from your core: a broad network of
geographically diverse peers accessible from any RETN PoP.

We can provide access to all major IXs in Europe and Asia:
AMS-IX, BBIX, BCIX, BIX, DECIX, DTEL-IX, France-IX, INEX, LINX, MIX, MSK-IX, Netnod, VIX.

Gateway to multiple IXPs

Our set of tools and services for IP Transit customers goes beyond traditional. Next to the
standard RTBH, we offer complimentary proactive deprioritisation of malicious traffic and an in-
house monitoring portal, PAMIR, which will help you analyse volumetric attacks towards your
network. Additional tools include Extended Blackhole, to help drop specific UDP traffic and
Flowspec is offered at almost all RETN points of presence.

If you require an extra level of
security, we also provide DDoS Mitigation solutions using the Arbor NETSCOUT platform to
help mitigate application layer attacks, with scrubbing centres deployed strategically over all the regions we operate.

DDoS Protection

Setting up a Service Provider is not easy, especially at the beginning, hence we are also
offering, as a service, assistance with the Internet Routing

Registry implementation, such as
RIPE or APNIC in order to get onboard and creating your LIR entity.

LIR Services

Increased service availability with the highest level of resiliency. The RETN network ring-
architecture provides enhanced redundancy, while our 24/7

technical support team monitors its
performance and can step in anytime to ensure your business continuity in compliance with
guaranteed SLAs.

Availability of service

Choosing us as a partner for your Service Provider needs, you open the door to the whole
portfolio of our connectivity products.

Always more

A full suite of connectivity products to empower your daily digital operations available on a single physical port.

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Our comprehensive carrier-grade dedicated Internet access solution ensures uninterrupted online presence and efficiency of daily business operations.High-speed connectivity, stable access to major global cloud storage and compute providers, protection from DDoS attacks, all-over a single multi-service port.

A connection to our class leading, high-performance network will save your business precious time and money allowing you to focus on what really matters when growing your business, your own customer’s experiences. If you have multiple office or manufacturing locations, our Managed Global Private Networks can be accessed via the same port to provide a fully integrated solution.

A secure, fast, scalable and reliable network connection, with access to specific off-site storage and compute resources is what most businesses require to empower their digital transformation.

"Expensive, slow, unreliable, inflexible."

These are all words that customers use when it comes to dealing with the suppliers that underpin their digital transformation strategies. RETN was formed to solve these problems and our success has come from eliminating them

From one of the world's leading AS numbers, delivered over a geographic all extensive in house controlled DWDM system, well peered and interconnected with premium global IP networks. RETN can provide Internet services worldwide at any desired bandwidth with the highest direct connectivity.

Related Products

One Port

Reach all your favourite Cloud providers, the world’s leading Internet exchanges, connect into your global WAN and access the Internet all from One Port!

All your services on One Port

The RETN network is protected by default from various DDoS attacks with a set of custom
tools designed by our engineers.

To ensure you are armed with the best available security
systems when accessing public Internet, we also offer Arbor Premium - unlimited automated
DDoS mitigation built upon the industry-leading technology - Arbor NETSCOUT.

Advanced Security

Continuous access to various cloud services and applications is essential for your business
through one secure and reliable system, managed and supported by RETN with the peace
of mind of our comprehensive SLA.

We can establish private connections with a range of the
largest cloud platforms of your choice: Alibaba Cloud, AWS, Google Cloud, Microsoft Azure,
SAP Cloud, Tencent Cloud, and Yandex Cloud.

Optimised Cloud Access

A solution configured to match your specific request. Do you have changeable bandwidth
requirements, and want to maintain control over your budgets? All possible with burstable
tariffication and flexible billing options.

We act quickly to seamlessly scale up your service
to the highest speed requirements for all your business applications, from upload and
transport of data to video conferencing and many more.

Flexibility and scalability

Increased service availability with the highest level of resiliency. The RETN network
architecture provides multiple levels of redundancy, built upon our own network managed by
our in-house engineering team.

Our 24/7 technical support team monitors its performance
and can step in anytime to ensure your business continuity in compliance with guaranteed SLAs

A high-quality Internet connection can be arranged at a RETN Datacentre, your office, your
factory, pretty much anywhere. Take advantage of the global RETN IP network, directly
connected to the biggest international networks worldwide.

Wherever you are, and whatever
your business is, we can tailor our services to meet your specific needs for fast and reliable corporate Internet access.

Multi Location Access

A Unique Terrestrial Cable System to connect Europe and Asia

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TRANSKZ is an innovative express gateway linking Europe to Asia on a single, homogenous, terrestrial, DWDM system from a single network provider

Similar up time on subsea systems would typically require n+2 circuits, in order to be achieved and still would not pay SLA credits for any outages.

In the modern world, where global financial, social and gaming communities compete for every millisecond (ms) of round trip delay and every second of downtime counts, TRANSKZ is revolutionising communications between Europe and Asia.

The system provides a guaranteed SLA of 99.7% for layer 1 services (99.95% for layer 2) with measured up time &gt;99.99%.

TRANSKZ is an innovative express gateway linking Europe to Asia on a single, homogenous, terrestrial, DWDM system from a single network provider.

It is fully protected connecting Europe to Asia with 15,000km of fiber from Frankfurt to Hong Kong (the shortest route) and a 146.50ms round trip delay time.

Secure and high-quality point-to-point data transmission service provided over RETN’s fiber-optic network using wavelength division (DWDM) technology. Service is delivered either as fully transparent Ethernet, SDH or even ODU transport.

The world has been using subsea cable systems since 1856 at the dawn of the telegraph and we still use them today for the vast majority of intercontinental data transmission. The reasons for their continued use are clear. Easier to provision and plan than terrestrial cables (with their border crossings, wayleaves, and issues with land use rights), they provide cheap, ubiquitous access to a different continent…except when they don’t. The typical subsea cable system is made up of multiple consortium partners, not to mention the backhaul partners from the landing stations.

Installs and upgrades take forever, and that easier provisioning takes a lot of time also. And don’t even think about the mean time to repair in case of a subsea fiber cut, what terrestrially takes 8 hours to repair, on subsea can take 4 months, all the while there are no SLA credits. Of course, traditional terrestrial cables suffer from some of the same issues’ consortiums present, not to mention the additional cost as each partner jostles for their fair share. Now for Europe to Asia, it doesn’t have to be this way.

TRANSKZ

With RETN’s TRANSKZ you are getting one of the shortest paths across Europe to Asia.
Unique terrestrial connectivity from any point on the RETN network in Europe (that means
most of Europe!) into: Hong Kong, Beijing, Shanghai, Kazakhstan, Uzbekistan, Kyrgyzstan
all delivered with full protection, the lowest MTTR, the highest uptime, and backed by a
comprehensive SLA.

Need to connect elsewhere in South East Asia? TRANSKZ can be
extended using RETN’s subsea backbone into Taiwan, Philippines, Indonesia, Japan, and
Singapore. Need to connect to a different mainland Chinese city? Ask about our bespoke
solutions.

Europe to Asia in record breaking time

RETN offers a one-stop shop for multiple territories on one network. There are no limitations
for your growth, pick different locations and different services with your one-stop-shop,
trusted partner of multiple global enterprises and network providers.

Thanks to the use of the latest Infinera DWDM solution and our in-house team’s dedication to service provision, we
can typically provide service up to 10Gbps within a matter of days and 100Gbps services in
a few weeks.

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